Contact Us - Get in Touch with LOBKIN

📞 Contact Us

We're here to help! Get in touch with our team

📧

Email Us

Send us an email and we'll respond within 24 hours

support@lobkin.com
💬

Live Chat

Chat with our support team in real-time

Available 9 AM - 6 PM EST

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Social Media

Follow us and send us a message

Facebook | Instagram | Twitter

✉️ Send Us a Message

⏰ Business Hours

Customer Support

Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed

Response Time

Email: Within 24 hours
Live Chat: Immediate
Social Media: Within 48 hours

❓ Frequently Asked Questions

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping (2-3 days) is available at checkout. Free shipping on orders over $50.

What is your return policy?

We offer a 30-day money-back guarantee. If you're not satisfied, return the product for a full refund. Items must be in original condition.

Do you offer warranty?

Yes! All products come with a 12-month manufacturer warranty covering defects in materials and workmanship.

How do I track my order?

You'll receive a tracking number via email once your order ships. Use it to track your package on our website or the carrier's site.

Are your products waterproof?

Many of our products are waterproof (IPX5-IP68). Check individual product pages for specific waterproof ratings and capabilities.

Do you ship internationally?

Yes! We ship to over 50 countries worldwide. International shipping times vary by location (7-14 business days typically).

Can't find what you're looking for? View all FAQs

Need Immediate Help?

Our support team is ready to assist you with any questions or concerns.

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